Last updated March 2026 · Method Operations Pty Ltd (Sitesched)
This Privacy Policy applies to Method Operations Pty Ltd (Sitesched). Sitesched's collection, use, disclosure and storage of your personal information is regulated by the Privacy Act 1988 (Cth), the Australian Privacy Principles and related legislation.
We want our visitors to feel protected when visiting and using Sitesched's services, which are available on our website (Sitesched.com). Updates to this Privacy Policy will be published on our Website.
If you have any questions regarding this Policy or our privacy practices, please contact our Privacy Officer at admin@sitesched.com.
The purpose of this Privacy Policy is to:
Personal information means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether it is recorded in a material form or not. It includes your name, contact details (such as email address, phone number and physical address) and other information you provide in connection with your use of the Sitesched platform.
Personal information collected by us will usually fall into one of the following categories:
We may collect your information when you use our services, visit our website or social media pages, submit information in response to marketing events, contact us by any method, or submit information via our Platform. We may also collect data from authorised third parties, analytics providers, or third-party integrations you have connected to the Platform.
We collect, use and store your personal information to provide our services, including monitoring and supporting your use of the Platform, providing and operating the Platform, processing billing and invoicing, providing customer support, and developing and improving the Platform.
We may also use your personal information for marketing purposes, to respond to questions, to improve the quality of our services, to prevent fraud, for internal business and management processes, and for any purpose required by law.
You may opt out of receiving marketing information by notifying us, using any unsubscribe facility we provide, or by changing your account settings. If you opt out of marketing, we may still contact you with service notices, platform updates and billing communications.
We implement a range of security measures including confidentiality agreements with employees and contractors, data minimisation practices, security measures for the transmission of personal information, password-protected devices, controlled server environments, restricted internal access, reputable third-party hosting infrastructure, and security measures for our Website and Platform.
We may disclose personal information to third-party suppliers or contractors who help us conduct our business. We may also disclose personal information to related entities within our corporate group, and to experts, insurers, government agencies or other entities where required or permitted by law.
Recipients are normally located in Australia, although personal information may be disclosed to recipients outside Australia for business operational purposes, including software developers based in the Philippines. In all such instances, we act in accordance with the Privacy Act and this Privacy Policy.
Our Website and Platform use cookies and similar tracking technologies. We use analytics tools (such as Google Analytics) to collect information about how visitors use our Website. You can opt out of analytics tracking by adjusting your browser settings or using available opt-out tools provided by the relevant analytics provider.
We may use de-identified data (from which all personal information has been removed through aggregation or anonymisation) for our own business purposes, including to develop and improve the Platform and our Services and to produce general industry insights and reports.
Our Website may contain links to third party websites. These third party websites are not subject to this Privacy Policy or our privacy standards, and we are not responsible for their content or privacy practices.
You can request access to personal information that we hold about you by writing to our Privacy Officer. We will endeavour to acknowledge your request within 14 days and provide access within 30 days of acknowledgment. You will need to verify your identity before access is granted. We may charge a reasonable fee for access.
If you consider that there has been a breach of the Australian Privacy Principles, you are entitled to complain to Sitesched in writing directed to the Privacy Officer. We will endeavour to acknowledge receipt within 2 business days and resolve the complaint within 20 business days.
If you are not satisfied with the outcome, you can lodge a formal complaint with the Office of the Australian Information Commissioner (OAIC) by phoning 1300 363 992 or emailing enquiries@oaic.gov.au.
Sitesched
E: admin@sitesched.com
These terms and conditions form an agreement between Method Operations Pty Ltd ACN 666 691 916 (Company) and an individual or corporate entity registering to be a user of the Company's Services (Customer).
Please note that this agreement will automatically renew for a further Licensing Period (twelve months) unless one party provides written notice at least 30 days prior to the end of the current Licensing Period. The Company may vary the Fees and terms on renewal. Either party can terminate this agreement at any time without cause by providing 60 days' written notice. The Company limits its overall liability under this agreement and excludes certain forms of liability, although nothing in this agreement affects the Customer's statutory rights as a consumer.
App Stores means the Apple and Google Play stores. Australian Consumer Law means the Australian Consumer Law in Schedule 2 of the Consumer and Competition Act 2010 (Cth). Authorised User Limit means the number of the Customer's Personnel permitted to use the Platform as specified at sitesched.com/pricing or as otherwise agreed. Business Day means a day which is not a Saturday, Sunday, bank holiday or public holiday in Sydney. Business Hours means 9.00am to 5.00pm on a Business Day. Commencement Date means the date this agreement is accepted by the Customer. Confidential Information means all information belonging or relating to the Discloser or its business affairs, including the subject matter and terms of this agreement. Customer Data means any information uploaded into the Platform by the Customer or its Personnel, or generated on or collected via the Platform. Fees means the fees payable by the Customer under this agreement. Platform means the Sitesched online platform. Services means provision of the Platform (including ongoing updates) and provision of Support Services.
This agreement begins on the Commencement Date and continues for the Initial Term unless terminated earlier. The Initial Term will automatically renew for successive Licensing Periods unless either party provides a Non-Renewal Notice at least 30 days prior to the end of the current term. The Company will notify the Customer at least 60 days prior to renewal, including details of any proposed variations to terms or Fees.
Subject to payment of the Licence Fee, the Customer is granted a limited, non-exclusive, non-transferable right to use the Platform for the sole purpose of receiving the Services for the Term. The Usage Right cannot be assigned or sub-licensed without the Company's prior written consent. The Customer may request increases to the Authorised User Limit via the Platform.
The Company will provide the Services for the duration of the Term subject to payment of the Licence Fee. The Platform is available as a web service and may also be made available as an application on the App Stores. The Company may upgrade or release new versions of the Platform at its discretion, provided such upgrades do not result in the Platform being materially degraded.
If the Customer requires technical support, they must use the relevant support system as advised by the Company. All Support Requests must be made by the nominated Point of Contact. Email support is available at all times, with the Company endeavouring to respond within 2 Business Days.
The Customer agrees to pay the Company the Licence Fees. The Company will invoice the Customer in arrears on the last Business Day of each calendar month, and invoices are payable within 14 days of receipt. If any amounts are not paid in accordance with this agreement, the Company may charge interest at 2% per annum plus the RBA cash rate, and may suspend access to the Platform.
All Customer Data is owned by the Customer. The Customer grants the Company a limited licence to use the Customer Data to perform its obligations under this agreement. The Customer also grants the Company a perpetual, irrevocable licence to use de-identified Customer Data for any business purpose including development of the Platform and industry reporting.
All Intellectual Property Rights in the Platform, including source and object code, design, functionality, upgrades, and all creative content and documentation, remain the sole and exclusive intellectual property of the Company or its licensors. All Intellectual Property Rights in Customer IP remain the sole and exclusive intellectual property of the Customer. Any Feedback provided by the Customer is owned solely by the Company.
Each party warrants that execution of this agreement will not breach any applicable law or contract. The Company warrants that to its knowledge, the Platform does not infringe any third-party Intellectual Property Rights and that Services will be provided with reasonable care and diligence. The Customer warrants that Customer IP does not infringe any third-party rights and that the Customer will comply with all usage restrictions set out in this agreement.
The Customer must provide all necessary information and assistance required by the Company, maintain the secrecy of all login information, maintain any required licences or authorisations, ensure Customer Data is in the required form, and co-operate with the Company as reasonably required. The Customer must not access, store, distribute or transmit any Viruses or unlawful material via the Platform, and must comply with the Company Policies.
Each party must not disclose or use the other party's Confidential Information without prior written consent, except as required to perform obligations under this agreement or as required by law. On termination, each party must return or destroy the other party's Confidential Information as directed.
The Company may suspend all or part of the Services and disable the Customer's access to the Platform if the Company reasonably believes the Customer has breached material obligations under this agreement, or if required by law. The Company will notify the Customer of any suspension and the conditions for re-access.
Either party may terminate this agreement at any time by providing 60 days' written notice. Either party may terminate immediately for material breach (where not remedied within 20 Business Days of notice) or upon an Insolvency Event. Upon termination, the Usage Right is automatically revoked and all outstanding amounts become immediately due and payable.
Each party indemnifies the other against all Losses arising from any fraudulent, unlawful or negligent acts or omissions, personal injury or property damage caused by that party, breach of Intellectual Property obligations, or breach of confidentiality obligations. This indemnity survives termination of this agreement.
If the Customer is a "consumer" under the Australian Consumer Law, nothing in this agreement affects the Customer's statutory rights. Subject to applicable law, the Company's total liability is limited to the Fees paid by the Customer in the twelve months preceding the event giving rise to the Loss. To the fullest extent permitted by law, the Company is not liable for indirect or consequential losses including loss of revenue, profit, opportunity, reputation or data.
A party must not commence arbitration or court proceedings in respect of a dispute without first attempting to resolve it through mutual negotiation. If unresolved after 14 days, the dispute must be referred for mediation in accordance with the Law Society of New South Wales mediation guidelines. If unresolved within 30 days of the end of the negotiation period, either party may terminate the dispute resolution process. Nothing in this clause prevents a party from seeking injunctive relief.
Notices must be in writing in English. Notices to the Company should be addressed to: CEO, 40/2 Park St, Sydney NSW 2000, admin@sitesched.com. Notices take effect when received.
This agreement may be altered only in writing signed by each party. A party may only assign this agreement with the prior written consent of each other party (except the Company may assign to Related Bodies Corporate or on a sale of its business). This agreement constitutes the entire agreement between the parties and supersedes all previous written agreements or understandings. This agreement is governed by the laws of New South Wales.